Resources
Check out our curated list of guides, videos, and webinars designed to help multi-location businesses thrive.
The impact of reviews on SEO - Everything you need to know
The 2021 state of online reviews
David’s Bridal
How to get more Google reviews: A no-nonsense guide
The complete guide to Google My Business
How to get your customers to do your marketing for you
Online reputation management for multi-location businesses
The 2021 state of online reviews: Healthcare edition
All Resources
Win Visibility on ChatGPT, Gemini, and Claude
Clay McMurray of Benchmark Mortgage and Lauren Mack of Wyndham Hotels explain why strong brand awareness does not guarantee visibility for every location in AI search.
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Globe Life and PennyMac on Becoming the Brand AI Cites
Kristyn Clark of PennyMac and Corey Jones of Globe Life share how two regulated financial brands use customer feedback and AI to build trust at scale.
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BirdAI: Under the Hood
Birdeye product leader Shivani Singh and engineering leader Sahil Gupta unpack the platform behind BirdAI's AI coworkers.
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AI Agents, Built Live for Your Business
Birdeye product leaders build AI coworker workflows live, showing how multi-agent orchestration can turn customer feedback and front-office requests into coordinated action.
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Extra Space and Storage Asset Management Stay Visible in Every Market
Leaders from Extra Space Storage and Storage Asset Management discuss how national brands win the thousands of local visibility battles that shape customer choice.
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Crossroads and DermCare on Winning AI Search
Robert D'Annibale of Crossroads Treatment Centers and Steve Estevez of DermCare Management examine AI search through the high-stakes healthcare journey.
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Your AI Coworkers in Action
Birdeye CMO Deepak Bahree brings the AI coworker concept to life through a fictional 800-location dental organization.
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Keep Customers for Life
Rachel Bentley of The Aspen Group and Shawn Castle of Sun Auto explain how multi-location brands turn customer feedback into stronger retention and loyalty.
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The AI Visibility Playbook
Local search experts Claudia Tomina and Steve Wiideman provide a practical playbook for measuring and improving visibility across AI platforms.
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America's Fastest-Growing Restaurant Chain Scales with AI
Dave's Hot Chicken CEO Jim Bitticks and industry veteran Jim Mizes discuss how a rapidly expanding brand protects consistency while giving franchisees room to execute locally.
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Yelp Is Shaping AI Search. Here's How.
Yelp's Matt McAllister examines how AI is changing local discovery and why trustworthy, detailed business data influences which brands get recommended.
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Building the Foundation for AI Agents
Michael DeHaven, Chief Systems and Digital Officer at Removery, shares how he is rebuilding the technology and operating foundation for AI across more than 165 studios.
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Google’s Evan Hanlon: Building the Marketing Organization for the AI Era
Evan Hanlon, an AI go-to-market leader at Google, explains how conversational search is changing the information customers expect from brands and local businesses.
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Winning in the Age of AEO
G2 Chief Innovation Officer Tim Sanders and Birdeye Chief Customer Officer Sanjay Kini explain the shift from being discoverable in search to being recommendable in AI answers
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Connecting with Local Customers in the Age of AI
Google's Lisa Landsman and Mike Gnagy join local search expert Ben Fisher to explain how AI is changing the way customers find and act on local information.
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Building an Actual AI Visibility Strategy for Multi-Location Brands
Learn how multi-location brands can move from scattered AI search tactics to a measurable strategy for visibility, accuracy, and action.
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Building an Actual AI Visibility Strategy for Multi-Location Brands
Learn how multi-location brands can move from scattered AI search tactics to a measurable strategy for visibility, accuracy, and action.
Watch nowWatch more webinars
Building an Actual AI Visibility Strategy for Multi-Location Brands
Learn how multi-location brands can move from scattered AI search tactics to a measurable strategy for visibility, accuracy, and action.
Watch nowWatch more webinars